Legal
Legal & Compliance
Transparency and data protection are core to how we build BatchCortex. Read our policies below.
Privacy Policy
How we collect, use, and protect your personal data. GDPR-compliant data handling with EU-hosted infrastructure.
Read policyTerms of Service
The legal agreement governing use of the BatchCortex website and waitlist. Governed by Swedish law.
Read policyGDPR & Data Rights
Your rights under the EU General Data Protection Regulation. How to submit a data subject access request.
Read policyData Processing Agreement
Standard DPA terms under GDPR Article 28. Sub-processor list, security measures, and breach notification.
Read policyEU AI Act
Our compliance posture under the EU AI Act. Classification under formal legal review — engineered to meet high-risk requirements.
Read policyCustomer Agreement
Master Service Agreement governing commercial and pilot customer relationships.
Read policyPilot Program
Terms for the 90-day complimentary evaluation period.
Read policyData Protection Impact Assessment
GDPR Article 35 assessment of data processing risks and mitigation measures.
Read policyIncident Response Plan
Procedures for security incidents, data breaches, outages, and data integrity events.
Read policyBusiness Continuity
Service continuity and customer data protection in the event of disruption.
Read policyValidation Documentation
GMP validation documents — IQ/OQ protocols, supplier quality assessment, and change control SOP.
Read policyCookie Policy
How we use cookies and what we collect. Spoiler: almost nothing.
Read policyResponsible Disclosure
Found a vulnerability? Here's how to report it safely.
Read policyAcceptable Use Policy
What BatchCortex is licensed for and what it is not.
Read policyService Level Agreement
Our uptime commitments and support response times by tier.
Read policyLast updated February 2026
Questions? Contact vilmer@batchcortex.com