Legal

Legal & Compliance

Transparency and data protection are core to how we build BatchCortex. Read our policies below.

Privacy Policy

How we collect, use, and protect your personal data. GDPR-compliant data handling with EU-hosted infrastructure.

Read policy

Terms of Service

The legal agreement governing use of the BatchCortex website and waitlist. Governed by Swedish law.

Read policy

GDPR & Data Rights

Your rights under the EU General Data Protection Regulation. How to submit a data subject access request.

Read policy

Data Processing Agreement

Standard DPA terms under GDPR Article 28. Sub-processor list, security measures, and breach notification.

Read policy

EU AI Act

Our compliance posture under the EU AI Act. Classification under formal legal review — engineered to meet high-risk requirements.

Read policy

Customer Agreement

Master Service Agreement governing commercial and pilot customer relationships.

Read policy

Pilot Program

Terms for the 90-day complimentary evaluation period.

Read policy

Data Protection Impact Assessment

GDPR Article 35 assessment of data processing risks and mitigation measures.

Read policy

Incident Response Plan

Procedures for security incidents, data breaches, outages, and data integrity events.

Read policy

Business Continuity

Service continuity and customer data protection in the event of disruption.

Read policy

Validation Documentation

GMP validation documents — IQ/OQ protocols, supplier quality assessment, and change control SOP.

Read policy

Cookie Policy

How we use cookies and what we collect. Spoiler: almost nothing.

Read policy

Responsible Disclosure

Found a vulnerability? Here's how to report it safely.

Read policy

Acceptable Use Policy

What BatchCortex is licensed for and what it is not.

Read policy

Service Level Agreement

Our uptime commitments and support response times by tier.

Read policy

Last updated April 2026

Questions? Contact vilmer@batchcortex.com